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In our website we only collect strictly necessary personal data in order to meet your request.
Please read this Privacy Policy carefully because your release of personal data requires your knowledge and acceptance of the conditions here written.

Collecting and processing personal data
1.1 Who’s responsible for collecting and processing data?
Amendoeiras House, based at Rua das Amendoeiras, nº19, hereinafter referred to as Amendoeiras House, is responsible for collecting and processing personal data, having the possibility to resort to subhired entities for the pursuit purposes here written.
1.2. What is personal data?
Personal data' means information relating to an identified or identifiable natural person ('data subject'); an identifiable person is a natural person who can be identified, directly or indirectly, in particular by reference to an identifier. For example, a name, an identification number, location data, identifiers by electronic means or one or more specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that individual are considered as personal identifiers.
1.3. Which personal data will be collected and processed?
Amendoeiras House shall process, among others, the following personal data:
- Bookings: name, email, telephone number, address, booking details.
- Recruiting: name, email and curriculum; and
- Newsletter: email;
Amendoeiras House assumes that the data were provided by the owner thereof or that the holder gave permission for it and presumes that the data is real and upgraded.
1.4. In which way is my data collected?
Personal data can be collected by:
(a) Email address;
(b) Website;
(c) Phone calls;
(d) In person.

The collected data is processed and stored electronically and on paper, properly stored and saved in our facilities and in strict compliance with personal data protection legislation, being stored in specific databases, created for this purpose, at Amendoeiras House or by the entities subcontracted by it, with Carlos Alberto Ruivo de Sousa Marcos being the responsible person.Some personal data collected in our website is of mandatory completion and, in case of lack of or insufficiency of these data, Amendoeiras House may not be able to provide services or information requested by you. In each concrete case, Amendoeiras House will inform you of the mandatory nature of the supply of the personal data involved.

2. Purpose of Personal Data Request
2.1. What is the purpose of the collected data?Your data is intended to be part of a personal data file that Amendoeiras House may use to pursue the following purposes:
- Management of bookings and stays
- Billing and verification of payment methods
- Supply of necessary information to your stay in our accommodation
- Conduction of satisfaction surveys related to your staying
- Management of complaints and customer support
- Contact list
- Newsletters Submission of marketing actions, contests (voucher raffles)
- Compliance with other legal or regulatory obligations
- Conduction of market researches, evaluation surveys and statistics analysis
- Recruiting
To pursue the purposes above identified, Amendoeiras House may interconnect the data collected with the purpose of updating and completing such data.
2.2 What is the purpose for processing your data?
The purpose of data processing associated with points a), b) and c) are based on the contractual relationship between the users or customers and Amendoeiras House.
The purpose of data processing associated with points g) and h) are based on your consent or legit interest if you are already our customer.
The purpose of data processing associated with points e) and i) are based on compliance with legal obligations.
The purpose of data processing associated with points d), f), g) (in case you are our cliente) and j) are based on legit interest by Amendoeiras House.
The purpose of data processing associated with points k)) are based on the established pre-contractual relationships.

3. Sharing of personal data
The personal data collected and held by Amendoeiras House may be transmitted with respect for the duty of confidentiality and principle of purpose which presided over its collection to the following entities:
(a) Judicial or administrative authorities, in cases in which such transfer is mandatory;
(b) Recruitment and selection companies
(c) Subcontractors who will process the data on behalf of Amendoeiras House and in accordance with the purposes determined by it.

4. Cookies
4.1. What is a cookie?
Cookies are small information files created by the electronic sites that the User visits which are stored in the browsing system ("browser") of the device used to access the internet (for example, the computer or mobile phone). These files help the websites to remember information about the visit and facilitate the next visit, by storing Users’ actions and preferences for a certain period of time. They retain or recognise the User's name, the language in which they want to browse the sites or other settings, as well as personalising the User experience through specific content or allowing the collection of information about the use of the websites.
Amendoeiras House may store cookies in its device to personalize and facilitate navigation without giving these cookies references or personal data.

Categorising cookies
Cookies are classified according to their purpose as follows:
(a) Strictly necessary cookies - these are essential for the website to operate and/or to provide the features requested by the User, as well as for saving website browsing preferences whenever the User is on the same device and requests this.
(b) Analytics cookies - these are optional and collect statistical information for the purposes of analysing use and managing visitor relationships by measuring interactions with the advertisements shown. All information collected by these cookies is bundled and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site;
(c) Personalisation cookies - these are optional and are not necessary for the functioning of the website or improving its performance. They enable the user to personalise their browsing experience.
(d) Advertising Cookies - these are optional and seek to make advertising more attractive to users and advertisers. They select advertising based on the User's choices in order to improve reports on campaign performance and enhance the display of advertisements that the User has already seen or indicated as relevant.

Disabling cookies
All browsers allow the user to accept, refuse or delete cookies, namely by selecting the appropriate settings in the respective browser, so the user can, at any time, partially or completely disable the cookies used on our website. For more information, consult the browser's instructions and manuals. However, we inform you that when you disable cookies on the website, it may not function correctly.

5. Access, change and delete Personal Data
Under the terms of the Personal Data Protection Law, we guarantee you the right to access, update, rectify, delete, portability and erase of your personal data. You may also submit complaints to the National Data Protection Communication.
We also give you the right to object to the use of the data provided for marketing purposes, for sending informative communications or inclusion in lists or informative services. If you did not do so when collecting the data, you can send a request later.The exercise of these rights must be carried out via the following email address: alamendoeirashouse@gmail.com, or address: Amendoeiras House, Rua das Amendoeiras 19, Rossio ao Sul do Tejo, 2205-028 Abrantes, Portugal

5.1. For how long is your data stored?
The period of time for which data is stored and preserved varies according to the purpose for which the information is processed. Whenever there is no specific legal requirement, data will be stored and retained only for the minimum period necessary for the purposes that motivated its collection or subsequent processing, after which it will be deleted.

Personal Data Security
Amendoeiras House is committed to ensuring the security of your data. To this end, it has adopted several security measures of a technical and organizational nature, in order to protect the personal data against its dissemination, loss, misuse, alteration, unauthorized processing or access, as well as against any other form of illicit treatment.
Amendoeiras House requires its subcontractors and partners to adopt security measures equivalent to those it practices.Notwithstanding the security measures practiced by Amendoeiras House, the user or customer must adopt additional security measures, namely, ensuring that they use equipment and a Browser that are up to date in terms of security, appropriately configured, with an active firewall, antivirus and anti-spyware and be aware of the authenticity of the websites visited on the internet, avoiding websites whose reputation should not be trusted.

Amendoeiras House acknowledges that it will be able to communicate data of the Users within the merger, acquisition and / or merger processes in which it is found, not considering this communication as a transfer of data to third parties, nor if there is any subcontracted treatment.
Amendoeiras House may also transmit data to third parties in the context of investigations, inquiries and judicial and / or administrative proceedings or of similar nature, provided that it is duly ordered by judicial order accordingly.

Data transfer
In case of data transfers to third countries that do not belong to the European Union or the European Economic Area, Amendoeiras House will comply with the law, in particular as regards the suitability of the country of destination for the protection of personal data and the requirements applicable to such transfers, and personal data are not transferred to jurisdictions which do not provide security and protection guarantees.
The use of Amendoeiras House’s social networks may involve data transmission to providers of social media services, which may be based outside the European Union or the European Economic Area. Amendoeiras House is not responsible for the data that the user makes available on social networks.

Changes to the Privacy Policy
Amendoeiras House reserves the right at any time to make adjustments or changes to this Privacy Policy, these changes are being duly published on this site.

The Amendoeiras House Management, according to its vision and strategy, defined and is committed to the following guidelines to support the integrated system policy:
– To actively and continuously improve the Integrated Management System in all its aspects;
– Comply with the applicable legal and regulatory requirements and others that might be subscribed;
– Contribute to the satisfaction of the client and other independent parties by identifying their needs and meeting their expectations;
– Develop the local economy, promote Abrantes as a tourist destination;
– Comply with good hygiene and food safety practices in order to prevent damage to the health of its customers and employees;
– Provide safe and healthy working conditions to prevent injuries and health conditions related to work;
– Work continuously to eliminate hazards and reduce risks for safety and health at work;
– Contribute to the environmental protection, namely through the prevention of pollution, the efficient management of resource consumption, the minimization of waste production, privileging the purchase of local products and hiring people from the region;
– Train employees, increase their knowledge and skills, thus contributing to an excellent and sustainable service;
– Ensure consultation and participation of employees or their representatives within the scope of the Integrated Management System.

The property of Amendoeiras House
Abrantes, May the 4th 2022


The Hygiene and Disinfection protocol

The Hygiene and Disinfection protocol is available on paper at the reception of the accommodation.

We reiterate and hope that you enjoy and feel
Just like at home.

Thank you,
Florinda and Carlos